User Experience Jobs « User Experience Group of Waterloo Region

To post a free job listing on this page, please review these guidelines then get in touch with the UX group coordinators:

Jobs should be related to user experience. For example: interaction design, information architecture, usability, web design, user interface design, and so on.
Although we’re focused on Waterloo Region, we accept job postings from greater southwestern Ontario.

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Lead UI/UX Designer

ProductWiki Inc.
Waterloo, Ontario
Posted September 22, 2009

Become the fifth team member and lead designer for ProductWiki. We are one of the fastest growing startups in Canada, and with your help we’ll earn the title of best designed. Your work will be seen, scrutinized, and applauded by over a million people per month.

Make your mark.

Detailed Tasks

You’ll provide the ProductWiki community with a fantastic user experience matched by an equivalently impressive great-looking design. You will work closely with the founders and other team members to come up with ongoing interface projects and strategies.

enhance the user experience by designing and building new features
implement interface projects with clean, semantic HTML, CSS and JS
continually refine existing interface elements to maintain a high level of polish
design and conduct usability tests:
- analyze analytics data
- A/B user testing
- polls, focus groups, community feedback
create graphical elements, icons, colour palettes, etc.

Requirements

ability to implement designs with web technologies (HTML, CSS, Javascript, AJAX, JSON)
extensive knowledge and experience of graphic design software (Photoshop, Expression)
experience with Javascript libraries (jQuery, DOJO, etc)
some experience with server side web languages (ASP.NET, PHP, etc.) is a plus, .NET specifically
Please provide links to sample work and websites you’ve designed or developed

Compensation

Salary competitive for experience level.

Performance based bonus.

Great benefits package.

About ProductWiki

ProductWiki is a consumer-facing website designed to help people make informed purchasing decisions. ProductWiki’s goal is to provide instant product knowledge in a succinct and unbiased manner, using the wiki philosophy.

The company bootstrapped its way from humble origins to the number 1 startup in Waterloo and top 10 in Canada. Along the way we’ve accumulated a number of awards including recognition as one of TechCrunch’s Top 5 Bootstrapped Internet Startups in 2007, finalists for Ernst & Young’s 2008 Entrepreneur of the Year Awards, and currently a finalist in the on-going vote for hottest startup in the Waterloo Region.

We’re a small and dynamic team that takes immense pride in our work, always striving to achieve the impossible. By joining our team, you’ll get the unique opportunity of being an early employee with a growing startup where ideas matter, the atmosphere is casual, and your work makes a direct impact everyday.

Please send cover letter and resume to jobs@productwiki.com.

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Creative Design Manager, User Experience

Research in Motion (RIM)
Waterloo, Ontario
Posted August 24, 2009

Research In Motion Limited (RIM) is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. RIM’s portfolio of award-winning products, services and embedded technologies include the BlackBerry(R) wireless platform, the BlackBerry smartphone product line, software development tools, radio modems and software/hardware licensing agreements. For more information, visit http://www.rim.com.

Position summary

The Creative Design Manager, as part of the User Experience organization, will provide design leadership and direction to a team of talented user interface visual designers, 3D modelers and animators, and audio engineers, to define and develop the design aesthetic for BlackBerry device themes, device, Desktop and Server applications, and the supporting auditory experience. You will work alongside Brand Strategy, Marketing Communications, Industrial Design and the entire User Experience organization to define strategic design goals and execute on deliverables.

Responsibilities

Provide creative design direction and functional management expertise to the visual and auditory design components of the User Experience organization. Working with Brand, ID and UX, translate the strategic requirements into product design goals and solutions. Manage the aesthetic quality of all products and services as well as resourcing and development of your team.

Accountabilities

World class design aesthetic, consistent with corporate strategy and brand, meeting the needs of development teams, products and partners.

Essential skills and qualifications

Graduate of a Graphic Design, Interactive Media, Industrial Design or related field
7+ years of experience providing creative direction in the field of product design
Proven ability to develop, lead, and motivate high performing creative teams
Demonstrated ability to create and commercialize hardware or software technology products
Capacity to present information in a clear and concise manner both verbally and in writing
Exceptional eye for detail, sensitivity to the audience/customer and brand strategy
Experience in coordinating multiple, time sensitive projects and activities simultaneously
Demonstrated success in a leadership role with keen interest in the challenge of managing, nurturing and growing multi-disciplinary teams
Excellent written and verbal communication skills to present ideas effectively to both technical and business audiences

To apply

If you’re driven to take wireless technologies to the next level, it’s time you join the team at RIM. We offer a challenging environment that fosters creativity and rewards excellence. Employees also have use of our award winning BlackBerry.

For more information, please contact Melissa McLellan at mmclellan@rim.com.

©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.

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Senior Interaction Designer

Research in Motion (RIM)
Waterloo, Ontario
Posted August 24, 2009

RIM is seeking Senior Interaction Designers to contribute to defining the next generation of mobile devices and handheld applications. The User Experience organization is a multi-disciplinary team of researchers, designers and engineers, responsible for conceptualizing, exploring, evaluating and specifying the user experience for the BlackBerry platform, devices and services. As a senior member of the Interaction Design discipline, the Senior Interaction Designer is expected to demonstrate excellence in the discipline, leadership, strong communication and collaboration, good User-Centered Design processes and a willingness to innovate and take risks.

In addition to working with other IxD designers, you will be working closely with Product Management and Development teams.
Define and enhance handheld applications, core UI controls and components which are the foundation on which applications and user scenarios are realized.
Explore, prototype and evaluate candidate solutions and support their implementation.
Develop user scenarios, task flows, storyboards and UX specifications.
Define acceptable performance criteria for core UI interactions.

Essential skills and qualifications

Well structured and user centric design methodology
Strategic thinking and creative problem solving
Solid technical understanding of core UI interactions
Ability to distill design principles and rationale
Ability to simulate or prototype core UI interactions and applications
Excellent communication, presentation skills
Ability to build relationships across different disciplines

Education

A Bachelor or Masters in Interaction Design, User Interface Design, Industrial Design Graphic Design, HCI, Computer Science, or any other Design related degree, or equivalent experience and training in an area relevant to this position, is required.

Requirements

5 years as Interaction Designer with at least 2 years experience developing handheld applications, core UI controls and components
Prototyping for handheld devices
Fluent in graphic/media design software such as Adobe Photoshop, Adobe Illustrator, Adobe Flash etc.

To apply

For more information, please contact Melissa McLellan at mmclellan@rim.com.

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User Interface/Experience Designer

Well.ca
Guelph, Ontario
Posted June 30, 2009

Do you have a passion for designing slick, sexy websites? Have you been using Photoshop and Illustrator and Photoshop since you were a baby? Our ideal candidate is someone that loves minimalist design, colour and composition, and ‘gets’ Web 2.0. We’re looking for someone that isn’t afraid to write a bit of CSS and HTML to make their designs look great. If you’re good with Flash/Flex, we might not let you leave after the interview. The position is full time in our downtown Guelph office.

Responsibilities

Dream up new redesign ideas for Well.ca, the pages, UI, look, colours
Make graphics for new pages, campaigns, featured stories
Build stuff in Flash to really make things pop

Requirements

Knowledge of Photoshop (and possibly Illustrator)
Design portfolio of previous worked-on web sites
Clear verbal and writing skill
Intermediate knowledge of CSS and HTML

Bonus Points

Knowledge of Flash/Flex
Graphic design portfolio – Photoshop, etc.
Ability to bake cupcakes

Compensation and Hours

This is a full time position; talk to us about salaries

About Well.ca

Well.ca is canada’s largest online health and beauty store. We sell everything you can find in a drugstore, online.

Well.ca is a customer-oriented store. We want to make sure that every single customer gets the best, most honest and caring service we can offer. So we’re looking for caring, friendly people to work on our team.

This is a great place to work if you’re keen on working in a fast-growing start-up environment. Because we’re a relatively small team, every team member gets to contribute. We are looking for people who are creative innovators, can adjust easily to change, like a job that varies day-to-day, and are passionate about everything that they do.

Want to learn more? Be sure to visit us at jobs.well.ca.

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User Experience Designer (contract position)

Quarry Integrated Communications
Waterloo, Ontario
Posted June 23, 2009

Quarry Integrated Communications has an immediate need for an experienced UI designer to join our UX team to create compelling customer-centric experiences. We’re looking for someone who loves to play the role of user champion and who is capable of leading an interdisciplinary team through a user-centred design process.

You’ll play a key role on a variety of projects including:

Conducting usability sessions with customers of a Fortune 500 company and delivering impactful findings reports
Participating in working design sessions with clients to evaluate their current products and presenting wireframes and actionable recommendations for improvement

You will work closely with Quarry’s user experience, interaction design, creative arts, development, and project management professionals – collaborating first-hand with clients to produce effective designs on time and on budget.

Qualifications

Expert in best practices of interface design approaches and methodologies
Experience creating UI architectures and wireframes detailing interactions and behaviours
Able to bring simplicity and usability to complicated data interactions and flows
Capable of constructing low-fidelity prototypes and writing clear design specifications
Able to design and facilitate usability tests and other assessment activities
Comfortable conducting contextual research for user and task analysis
Experienced gathering and incorporating the needs, requirements and perspectives of customers and business stakeholders into designs
Bachelor’s Degree with 3-5 years of industry experience

Technical skills

Experience with Fireworks, Illustrator, Photoshop, Word, Visio, and similar tools is required
Clear communication skills, both verbal and written
Programming experience with HTML and Flash would be an asset

Position timing

Three-month contract position with flexibility in terms of number of hours per week
Must be available to work in our Waterloo offices when required
Potential to turn into more long-term relationship

About Quarry

Celebrating its 35th year in business, Quarry Integrated Communications helps clients build their business by leveraging the power of customer insight to deliver Ideas that Build. Services include: strategic communications planning, advertising, public relations, direct marketing, sales support, web and digital media design & implementation. Visit our websites at www.quarry.com and builders.quarry.com. Join our discussion at ideaexchange.quarry.com.

How to apply

Please send your cover letter and resume to uxdesign@quarry.com.

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UX/UI Designer

AideRSS/PostRank
Waterloo, Ontario
Posted March 31, 2009

AideRSS/PostRank is looking for a creative UX/UI designer to continue to build the company’s brand online and offline in the area of social media measurement. We offer a casual work environment, great location, competitive salary and a chance to hone your craft on state-of-the-art technology.

You will need to maintain the existing UI applications, as well as help define the information architecture and design of our upcoming tools and features. Apart from the implementation of the UI, you will also be responsible for helping drive graphical and interaction design. This is an innovation-rich technical leadership role, with the opportunity to influence the rest of the development team.

Requirements

Working knowledge of Photoshop / Corel / Illustrator, or parallel tools
Expert (X)HTML/CSS skills, with hands on knowledge of silly browser quirks
Proficiency in web-oriented JavaScript / AJAX / JQuery
Solid understanding of the graphical and interaction design aspects of UI development
Experience with usability testing, research and web analytics
Excellent understanding of programming fundamentals
Strong communication skills are essential
Portfolio of work and past projects

The following skills will be considered a plus:

Hands on experience with Rails
Hands on experience with JQuery
Ability to work well in a high tech start-up environment
You’re smart, quick out of the gate, thrive with strong colleagues and know how to get stuff done
An up to date blog

About AideRSS

AideRSS is a well-funded startup based in Waterloo, ON that develops innovative social media measurement tools for content publishers and to help readers find and Read What Matters.

We practice a Scrum/eXtreme Programming based agile development methodology. As such our environment is more collaborative than most, focusing on teamwork, constant feedback and informal communication. We primarily use open-source software, and believe in contributing back to the community.

To apply

Interested? We only hire the best. If this sounds like you then please send your resume and an email explaining why you are the right person for the job directly to jobs (at) aiderss (dot) com.

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Senior Product Designer

Open Text
Waterloo, Ontario
Posted March 31, 2009

We’re hiring a Senior Product Designer at Open Text in Waterloo, Ontario. Open Text is the world’s largest independent provider of Enterprise Content Management software. The company’s solutions manage information for all types of business, compliance and industry requirements in the world’s largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages. For more information about Open Text, visit www.opentext.com.

Product Design works intimately with development to steer implementation details by advocating on behalf of the “customer” in an iterative environment.

Responsibilities

Perform customer research
Identify and create user personas, buyer personas, and scenarios
Conceptualize, design, and deliver intuitive and compelling designs for a complex product suite
Facilitate requirements meetings, ideation sessions, design reviews, and focus groups
Translate customer needs into design specifications, provide design expertise, and advocate user needs throughout the development lifecycle in an agile/iterative environment
Validate designs with customers and other stakeholders
Contribute to best practices, toolkits, and standards, fostering a customer-centered culture
Visit domestic and international customers (may travel 25% of time)

Knowledge, education, experience

5+ years working with an experience design team… applicants with eclectic backgrounds welcome
Degree in Human Factors Engineering, Cognitive Science, Interaction Design, Industrial Design, Computer Science, or related experience. Master’s preferred.
Strong technical background or the ability to quickly understand and articulate interactions in a complex technical environment
Passionate about creating products that best serve the needs of the user
Experience designing complex enterprise applications
Experience planning and facilitating customer research
Experience in ECM, SAP, RM, BPM preferred.

Skills profile

Highly motivated to effect change
Goal driven: plans and manages toward achieving goals
Ability to anticipate problems and issues and proactively drive their resolution
Excellent listener, facilitator, communicator, and team player
Top notch communication skills
Effective at influencing and convincing colleagues
Strong analytical and problem solving skills, with the ability to conceptualize complex systems

To apply

To apply, please contact Stephanie Smith, Senior Recruiter, at stephans (at) opentext (dot) com.

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Human Factors Designer

The Laudi Group (recruiter)
Waterloo, Ontario
Posted October 28, 2008

About the company

The Waterloo engineering centre for this international software company is home to some of the region’s top technical minds. With exceptional leadership and more than 30,000 installations, they are ranked #1 in their marketplace.

The opportunity

Apply your UX/UI background to gain an understanding of how users interact with the current application –- and shape and improve the design of a new release.

This is a job for a creative mind, as you’ll basically be designing the application’s user interface from the ground up.

As well as working with your Human Factors Team, you’ll collaborate with Product Management and feature developers. Once the design is complete, you’ll hand it off to an implementation team

Who should apply

You can see the big picture of an application and can gather requirements as necessary.

You have expert working knowledge of UI design and can communicate with end users –- as well as translate their needs to internal resources.

Contact

To apply to this full-time permanent position, please contact Penny Curtis at penny(at)laudi(dot)com and/or call 416-934-9500 x.234.

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User Interface Engineer

Emforium Group
Waterloo, Ontario
Posted September 15, 2008

About Emforium

Emforium Group develops enterprise software for the small business market. Its comprehensive solution is designed to be simple to use and help automate many aspects of the business. By providing a comprehensive solution and hosting it over the Internet, Emforium eliminates many of the difficulties and frustrations involved with integrating and managing traditional business software applications, leaving the business owner free to run their business.

Position summary

The selected candidate will be responsible for application user interface development using a combination of flex, dynamic html and style sheets.
The candidate should have a passion for application usability and clean/maintainable software design.
The candidate will need to work with interaction designers and customers to influence overall end user interface experience.

Required qualifications

3-5 years of experience in developing web user interfaces.
2+ years of working with scripting languages or backend technology. (JSP, ASP, Velocity etc.)
2+ years working with front end scripting tools (JavaScript, ActionScript, DHTML etc.).
Must be an expert developer in at least one programming language.
Engineering graduate from a reputed university.
Good writing skills for producing developer-level documentation of designs.
Ability to develop a QA plan to validate front end application.

Desirable qualifications

Flex experience is a big plus.
Open source development experience is a big plus.
Sufficient server side experience to appreciate how a web front end connects to server side databases in a multi-tier application.
Knowledge of JavaScript and AJAX techniques a plus.

To apply

Interested applicants should email their resume with cover letter to oaire (at) emforium (dot) com. All applications will be kept confidential. Only qualified applicants will be contacted for an interview.

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Interaction Designer

Infusion Development
Waterloo, Ontario (other locations include Toronto, New York, Boston, and London)
Posted June 24, 2008

World class company – World class opportunity

At Infusion Development, opportunity is much more than a benefit, it’s a direct part of our company’s culture. Known as “Infusionites,” our company of entrepreneurs continues to push growth at whirlwind speeds, resulting in over 170 employees and offices in London, New York, Toronto, Boston and Waterloo, Ontario. We are a Microsoft Gold Partner with expertise in the development of custom enterprise systems, technology training, mentorship and technical writing. By leveraging a full suite of current and emerging technologies we develop and implement enterprise-scale financial systems and mission critical solutions for an extensive global client list that includes the world’s largest banks, government agencies, pharmaceutical firms and e-commerce companies.

At Infusion Development, the opportunities are endless. In addition to re-location to any of our offices, many of our staff are given opportunities to be published authors, through white papers as well as our computer book series — “CodeNotes®,” published by Random House.

Infusion is seeking a talented Interaction Designer who will build user interface design concepts and prototypes using the latest and greatest in technology for our clients’ next-generation applications. Successful candidates will become key members of a rapidly-expanding product usability team that is focused on deploying innovative products that maximize ease-of-use for a wide range of end-users.

The Interaction Designer works on various project teams to build prototype user interface designs for enterprise web and desktop applications. You will work to actively assist in improving the usability, usefulness, and desirability of the solutions that Infusion develops for their clients.

Responsibilities

Conceptualize, design, implement, and evaluate user-centered application experiences.
Work in partnership with the development team, the Project Management team and other internal stakeholders as well as external clients to create structure, navigation, and functionality of effective and engaging user interactions.
Design interactive solutions through the use of low fidelity wireframes and flow documents.
Realize these solutions through the creation of production vector and bitmap graphics.
Collaborate in the definition of user interface design standards for applications, to optimize ease-of-use and achieve an integrated and consistent look and feel.
Experiment with innovative approaches to visual design that push the boundaries.
Stay current with new interaction design tools and trends.
Understand best practices and be proactive in proposing improvements in design as well as function and features.

Requirements

3+ years of experience in interaction design.
Fluency with web standards and technologies, including: CSS, HTML, Flash , JavaScript, JSP, XUL, XAML
Strong production graphics capability.
Expert-level knowledge of key design tools such as Photoshop, Illustrator and experience with Flash.
Applied experience with information architecture a very big asset.
Experience with Microsoft Expression Blend and/or design for Silverlight and WPF would be an asset.
Knowledge of usability and design practices for accessibility.
Experience with software development processes and life cycles.
Creative approach to problem solving, innovation and issue resolution.
Superior interpersonal skills and the ability to collaborate actively and proactively with others in a cross-functional team.
Quick thinker, able to not only carry-out solutions but create them as well.
Ability to manage several projects concurrently.
A strong portfolio of previous graphic work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of interaction design.
Strong attention to detail, and a commitment to delivering highly-polished web-based prototypes under tight time constraints.
Able to work effectively with high-profile corporate clients from a variety of industries.
Ability to pull simple interaction solutions from complex requirements and multiple content sources.
Good understanding of user-centered application development methodology and the importance of the interaction designer’s role.
Able to understand the needs of the target audience.

To apply…

To apply, please submit your resume here.

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Web User Interface Developer

Prime Management Group (recruiter)
Waterloo, Ontario
Posted April 17, 2008

Description

If you are looking for a fast-paced team environment that offers rewards, challenges and constant learning, our client has an opportunity for you. Our client, an established, fast-growing organization is currently looking for a highly motivated professional to join their world-class team as a Web User Interface Developer. As the successful candidate, you will demonstrate a strong understanding of UI Server Development and have the ability to develop and maintain an application server that supports a worldwide customer base. You also have the ability to design clean and intuitive UI interfaces and keep pace with new technologies and apply them appropriately.

Requirements

Bachelor of Engineering or Computer Science degree and a minimum of 5 years of work experience in a related field.
Proven experience in application design, development and maintenance.
Experience using Java web application frameworks and technologies such as servlets, JSP, JavaBeans, XML/XSL, LDAP, SQL and JUnit, as well as CSS, Javascript or AJAX.
Experience with Java-based technologies such as JMS, JSF, Swing, HTTPUnit, Struts, Portlets, ANT, Web Services, Eclipse, EJBs, Hibernate, XDoclet would be an asset.
Knowledge of different browser, platform, design constraints and e-commerce applications would also be asset, along with Linux/Unix administration and an understanding of SQL.
Strong written and verbal skills and the ability to interact with others in a team environment.
Ability to work with minimal supervision and meet deadlines and have a willingness to learn in a dynamic environment.

Salary: $60-70K/year. To apply for this position, please send your resume to jobs@pmg.on.ca.

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User Experience Designer

Primal Fusion Inc.
Waterloo, Ontario
Posted February 29, 2008

About Primal Fusion

Primal Fusion Inc. (formerly Terapath) is a Waterloo-based startup that is about to come out of stealth mode; therefore, we are able to say little about ourselves at this exciting time. We are currently seeking experienced and talented people to join our team.

About this opportunity

Itching for an opportunity to work in an environment where design really matters? Here’s your chance. From the beginning, Primal Fusion has understood the critical role that product design will play in the success of our business. We’re now looking for another designer to help us conceptualize and sweat the details of our web applications’ user experience.

As a User Experience Designer at Primal Fusion, you will:

Imagine new opportunities to hit the “sweet spot,” that place where our products delight customers while fulfilling our business goals.
Develop a deep understanding of our customers’ motivations and behaviors through user research methods such as field studies.
Lay the groundwork for new products by modeling workflows, crafting personas, writing scenarios, and sketching storyboards.
Design the form and behavior of our products by creating prototypes of increasing fidelity and detail, from concept sketches to wireframes to interactive simulations.
Improve your craft by subjecting your work to rigorous assessment, including usability studies, A/B testing, and web log analysis.
Help to further elevate the practice of design at Primal Fusion.

Requirements

Before applying, please make sure you meet these requirements:

A passion for design. “Design thinking” isn’t something you turn on and off — it’s how you think all the time.
An entrepreneurial and energetic spirit. This is a startup environment in which things move quickly; you’ll have the opportunity to wear many hats.
Demonstrated experience in designing elegant and highly usable websites and web applications.
A proven understanding of why, when, and how to create artifacts such as workflow and mental model diagrams, personas, scenarios, sitemaps, and wireframes.
Graphic and information design skills. You have a demonstrated ability to make visual design choices that guide users in their interactions with a product.
Experience in communicating design requirements and shepherding products through the development process.
Expertise with Adobe applications such as Fireworks or Illustrator.

Bonus points for any of the following:

Experience in designing for large-scale consumer web applications.
Experience in conducting usability studies and A/B testing.
Ability to code in CSS+XHTML, Javascript, or Flash.
Strong written communication skills, especially for web copy.
Post-secondary education in Design.

To apply

This is a full-time opportunity, though we are also interested in independent contractors who feel they fit the bill.

If you’d like to learn more or apply for this role, please email Robert Barlow-Busch, Director of Product Design at Primal Fusion.

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Product Designer

Open Text
Available locations: Waterloo, Ottawa, Kingston (Ontario); Munich, Kempten (Germany)
Posted January 28, 2008

About Open Text

Open Text is the world’s largest independent provider of Enterprise Content Management software. The company’s solutions manage information for all types of business, compliance and industry requirements in the world’s largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages. For more information about Open Text, visit www.opentext.com.

Purpose of Position

Product Designers research, identify, and solve complex software design problems in an innovative, highly collaborative environment. Product Designers work directly with program managers, product managers, architects and development leads to further Open Text’s customer-focused design efforts.

Under the guidance of and in close cooperation with Open Text’s Program and Product Managers, the Product Designer works with domain experts and key lighthouse customers to translate high level requirements into designs leading to detailed requirements that deliver compelling experiences that solve business problems. Product Design is responsible for designing the user experience framework, interaction and interface design for complex enterprise software applications.

Product Design works intimately with development to steer implementation details by advocating on behalf of the “customer” in the iterative software development life cycle. In your role as Product Designer, you are the primary decision maker on implementation options affecting the customer experience.

Responsibilities

Support Program and Product Management by performing user research and developing ongoing relationships with customers.
Capture customer stories and build an understanding of customer problems and needs.
Analyze, synthesize and communicate customer research findings in order to highlight customer needs and help Program and Product Management anticipate market change.
Identify and create user personas, buyer personas and associated scenarios.
Conceptualize, design and deliver intuitive and compelling designs for a complex product suite, working closely with product managers and architects to ensure designs clearly support business objectives.
Contribute personas, scenarios, and conceptual design solutions for market opportunities to the business plan.
Create user experience artifacts such as wireframes, conceptual models, and low-high fidelity prototypes.
Assist architects and product managers with assessing cross product and operational impacts of proposed development projects.
Facilitate requirements meetings, ideation sessions, design reviews and focus groups with internal and external stakeholders.
Maintain day to day contact with the development team to refine and revise requirements and implementation details, based on an agile/iterative development process.
Provide input on personas, scenarios, and use cases for QA, PI, Learning Services, and Technical Marketing to support them in creation of their deliverables.
Translate customer needs and requirements into design specifications, provide design expertise, and advocate user needs throughout the development lifecycle.
Inspire the development team to develop products that meet customer needs.
Validate designs with customers and other stakeholders throughout the development lifecycle.
Mentor peers, stakeholders and teammates on customer-centered design principles and methodologies.
Contribute to and help champion best practices, toolkits, and standards, fostering a customer-centered culture.
Maintain an awareness of current trends in interaction design and competitive software to identify opportunities to enhance the user experience.
Visit domestic and international customers (may travel 25% of time).

Knowledge, Education and Experience

5+ years working with an experience design team or diverse experience in areas such as development, writing, and professional or learning services.
Degree in Computer Science, Human Factors Engineering, Cognitive Science, Interaction Design, Industrial Design, or related experience. Master’s preferred.
Strong technical background or the ability to quickly understand and articulate interactions in a complex technical environment.
Passionate about creating products that best serve the needs of the user.
Diverse and eclectic interests and work experiences is desirable.
Demonstrated ability to learn and design for complex business tasks.
Must present a portfolio that demonstrates a strong understanding of and passion for experience design.
Experience designing large enterprise software.
Experience planning and facilitating customer research activities, including design sessions, focus groups, workshops, and contextual research.
Experience performing user research and disseminating results to broad audiences and successfully driving improved designs.
Experience working with agile (user-centered design) desirable.

Skills Profile

Highly motivated to effect change.
Self-reliant, self directed and used to taking initiative.
Demonstrated ability to work under pressure, multi-task, and meet tight deadlines.
Goal driven: plans and manages toward achieving goals.
Ability to anticipate problems and issues and proactively drives their resolution.
Excellent listener, facilitator, communicator, and team player.
Creative.
Top notch communication skills.
Strong organizational skills.
Effective at influencing and convincing colleagues.
Strong analytical and problem solving skills, with the ability to conceptualize complex systems.
Excellent written and verbal communication skills across all levels.
A strong ability to translate business objectives into defined tactics with the ability to implement them across multi-functional and multi-site groups.
Demonstrated ability to accept responsibility and accountability for decisions made and their consequences.

To apply, please contact Marian Burdsall, Senior Product Designer, Open Text Corporation at mburdsal@opentext.com.

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UX (User Experience) Designer

Trapeze Group
Mississauga, Ontario
Posted November 30, 2007

The Company

Trapeze Group delivers solutions that consider the full 360 degrees of transport services. Whether addressing the needs of a single department, an entire organization, or the community, Trapeze provides the most advanced software, intelligent transportation systems (ITS) and mobile technologies in the industry. Hundreds of government and commercial organizations across North America, Europe, and Asia Pacific have turned to Trapeze to realize efficiencies, enhance the quality and scope of their services, and safely transport more people with less cost. Today we have offices across North America, Europe, the UK, and Asia Pacific staffed by transportation experts, software developers, system architects, consultants, project managers, trainers, and implementation specialists.

Visit www.trapezegroup.com for more information.

The Position

As the User Experience Designer, you will work alongside our talented software developer and product management teams to help ensure the highest level of usability, desirability, and customer satisfaction for our enterprise solutions. You will work on Rich Internet Applications (RIA). Experience in traditional graphic design, visual design, user experience, user interaction and user interface design are all components of this position. Excellent communication skills – both written and oral – are required.

Core responsibilities:

Review existing UI designs of our Web products and provide clear, actionable recommendations for usability and design ensuring a common look and feel (brand) across all applications.
Research, analyze, and help define user needs and design approaches for new applications.
Working with development teams and product management, coordinate and implement UI design patterns that achieve usability and accessibility objectives.
Develop and maintain user interface standards through documentation.

The Person

Bachelor degree or diploma in interaction design, visual design, information design, computer sciences or related field.
5+ years demonstrated experience in user experience/user interaction design.
Ability to work with developers, product managers and cross-functional teams to deliver industry leading solutions.
Highly creative with good conceptual skills, an original design sensibility and solid typographic and visual design skills.
Demonstrated understanding of user centered design principles and methods.
A proven ability to articulate ideas through rapidly built prototypes.
Interest in and ability to design innovative experiences beyond existing standards and norms.
Able to work on multiple projects under tight deadlines.
Detail oriented with the ability to learn quickly in a constantly changing environment.
Must have excellent interpersonal and communication skills.

Specialized knowledge/skills:

Extensive experience with user interface prototyping in HTML, Flash, Director, PhotoShop, etc.
Experience with international accessibility requirements (ADA Section 508, W3C WCAG A, AA, AAA) an asset
Highly proficient in Web technologies

Is This You?

To apply for this position, please submit a resume in Word, PDF, or HTML as well as samples of your work (JPG, PDF, or URL to an online portfolio) to careers@trapezegroup.com. Please reference “UX Designer” in the subject line. You must submit a comprehensive portfolio including examples of visual UI design with your resume to be considered for this position.

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Interaction Designer

Metranome Incorporated
Waterloo, Ontario
Posted November 8, 2007

Responsibilities

The successful candidate will be working in a small startup environment building solutions that integrate multiple software technologies in the mobile and social networking spaces. Designers will be jumping quickly into the prototyping process in collaboration with the software development team. In parallel to prototyping responsibilities, the successful candidate will join in defining the web presence for our products. Core responsibilities are related to the graphic and user experience design of end-user products, with a portion of time spent on creating branding and marketing materials.

Skills and Experience

Demonstrated experience in interaction design
Graphics design portfolio
Experience in design for mobile platforms is an asset
Excellent technical communication skills

To apply, please contact:

Craig Dunk
Metranome Incorporated
cdunk@metranome.net

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User Experience Group of Waterloo Region